Phillip serves as the Director of Marketing and Digital Strategy for Richland Library – one of the most progressive, award-winning public libraries in the country. There, he leads a team of developers, marketers and creatives on a mission to deliver and implement innovative strategies that enhance the customer experience while continuously growing the library’s brand. A self-described Agile evangelist, Phillip leads the web development efforts for Richland Library’s website as well as other digital assets, including their new open source event management system known as Intercept.
Phillip regularly speaks at events around the country, talking about the work that Richland Library does for the community and the strategies and tactics that his team employs to support that work. He is “uber happy” (his words) to share what he’s learned with others and to help everyone reimagine what it means to be a 21st century library.